Organisational Safeguarding

Organisational abuse is the inability to provide a good level of care to an individual, or group of people in a care setting such as a hospital or care home, or in a person’s own home if they receive care assistance there.

It may be a one-off incident, repeated incidents or on-going ill treatment. It could be due to neglect or poor care because of the arrangements, processes, and practices in an organisation.

This could include:

• A lack of dignity or respect in a care setting
• Rigid routines or processes organised to meet staff needs rather than the individuals
• Disrespectful attitudes towards individuals receiving care
• A culture of abusive behaviour or tolerance of abusive behaviour
• Repeated failure to prevent abuse, or neglect within a service; including incorrect use of restraint, isolation, or unauthorised deprivations of liberty

Documents

• Organisational Safeguarding (RSAB)